Privacy Policy
How we collect, use and protect your personal information. Last updated: October 30, 2026.
Who We Are
This website is operated by Right On Sod ("we", "us"), Right On Sod Inc, Hamilton, ON. Our privacy contact is the owner, Evan, who is accountable for how we handle personal information. Reach them at contact@rightonsodhamilton.ca or (289) 309-1493.
We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What We Collect
- Quote and contact forms: your name, phone number, email address, property address or postal code, the service you're interested in, the size and estimate shown by our calculator, and anything you type in the message box.
- Phone calls: when you call us, we note your name, number and what you need so we can follow up.
- Website usage: this site does not currently use an analytics service. If we add one, we'll update this policy first.
How We Use It
- To respond to your request, prepare quotes and schedule site visits and installations
- To contact you about work you've asked us to do
- To keep records of quotes, jobs and warranty or guarantee claims
- To understand which pages and ads bring us enquiries, so we can improve the website
We do not sell your personal information.
Who We Share It With
We share information only with service providers who help us run the business, and only as much as they need:
- Formspree (receives the forms on this website and emails each submission to us)
Some of these providers may store data outside Canada, including in the United States, where it may be subject to local laws.
How Long We Keep It
We keep enquiry and job records for as long as we need them to serve you, honour our guarantee and meet legal and tax requirements, then delete or anonymize them.
Your Choices and Rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw consent to further contact (subject to legal and contractual limits). Email contact@rightonsodhamilton.ca and we'll respond within 30 days.
Security
We use reasonable safeguards to protect your information, including access controls on our accounts and secure (HTTPS) form submission. No method of transmission over the internet is completely secure.
Changes to This Policy
We may update this policy from time to time. The date at the top shows the latest version.